CUSTOMER SERVICE
Available 24/7 contact line for questions and enquires
SALES TEAM
Intrested in our services? our sales team can set up a meeting to help u find the right package for you
Contact us now and let’s start discussing our cooperation.
FAQs
1. What services does Eagle Protect offer?
Eagle Protect provides professional security services for events, businesses, and private clients. We offer 24/7 surveillance, rapid response teams, VIP escort services, CCTV installation, legal assistance, and more.
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2. How do I hire security services?
You can contact us via WhatsApp (+62 858 8660 8888), email (sales@eagleprotect.id), or our website (www.eagleprotect.id) to request a customized security proposal.
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3. What types of security packages do you offer?
We offer monthly and annual subscription packages for businesses and individuals, including continuous surveillance, rapid response in under 15 minutes, and coordination with local authorities.
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4. Can I hire security for a specific event?
Yes, we provide event security services, including access control, guest monitoring, and standby support units ready to respond to any incident.
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5. What experience and certifications do your guards have?
Our guards are KTA certified and receive training in self-defense, first aid, English communication, and advanced security protocols.
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6. How do you guarantee fast response times?
We have strategic patrol routes and real-time communication with our mobile units, ensuring response times between 6 to 15 minutes.
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7. Do you offer additional services?
Yes, we provide additional services such as panic buttons (SOS), VIP escorts, legal assistance, emergency medical response, professional translation, and more.
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8. What is the cost of your services?
Costs vary depending on the chosen package or service. We offer a 10% discount on annual subscriptions. For personalized quotes, please contact us.
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9. How is payment made?
Payment must be made at the time of contract signing or before the start of service. We accept payments in IDR and provide flexible payment options based on the contracted service.
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10. Do you coordinate with authorities?
Yes, we maintain direct communication with local authorities and emergency services to ensure rapid and efficient responses in any situation.
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Address
Kerobokan : Jl. Merta Sari No.2, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
Gatot : Jl. Raya Kerobokan No.888, Kerobokan Kaja, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
Lombok : Jl. Bumbang, Mertak, Pujut, Lombok Tengah, Nusa Tenggara Barat 83573
Jakarta : Graha Mampang, Jl. Mampang Prapatan Raya No. KAV. 100, Duren Tiga, Kec. Pancoran, Jakarta Selatan 12760